For plumbing installers making New Year's resolutions, Bristan has put together five top tips for a more successful 2014.

Bristan’s head of marketing Fiona Bowyer said: “As 2014 fast approaches, many of us will be reflecting on the successes of the year we are leaving behind and thinking ahead about what we can do differently to help us achieve our goals. With our five easy steps, we can help plumbers to work smarter – not harder – for increased profitability and happier customers, with small changes that can make a big difference.”