CUSTOMERS

Heating industry "not fit for purpose", says The Heating Hub image

HEATING INDUSTRY "NOT FIT FOR PURPOSE", SAYS THE HEATING HUB

16 February, 2021

The heating industry is barring consumers from exercising their rights to choose efficient heating systems, according to consumer advice experts at The Heating Hub.

We need to get customers on board with a low carbon future, urges the HHIC image

WE NEED TO GET CUSTOMERS ON BOARD WITH A LOW CARBON FUTURE, URGES THE HHIC

25 March, 2020

Are you offering the right solutions for shrinking living space? image

ARE YOU OFFERING THE RIGHT SOLUTIONS FOR SHRINKING LIVING SPACE?

9 December, 2019

How manufacturers can back up installers, according to Stelrad image

HOW MANUFACTURERS CAN BACK UP INSTALLERS, ACCORDING TO STELRAD

5 December, 2019

Stocking up on spares with Plumbase image

STOCKING UP ON SPARES WITH PLUMBASE

1 October, 2019

Installers are the key to helping consumers maximise efficiency, says the HWA image

INSTALLERS ARE THE KEY TO HELPING CONSUMERS MAXIMISE EFFICIENCY, SAYS THE HWA

15 July, 2019

Training is a vital resource to build your business, says Vaillant image

TRAINING IS A VITAL RESOURCE TO BUILD YOUR BUSINESS, SAYS VAILLANT

4 July, 2019

Entering awards could be the boost your business needs image

ENTERING AWARDS COULD BE THE BOOST YOUR BUSINESS NEEDS

25 April, 2019

Plumbingbase is the newest piece in the one stop shop puzzle for Buildbase image

PLUMBINGBASE IS THE NEWEST PIECE IN THE ONE STOP SHOP PUZZLE FOR BUILDBASE

14 January, 2019

HHIC launches consumer-focused campaign to promote gas fires image

HHIC LAUNCHES CONSUMER-FOCUSED CAMPAIGN TO PROMOTE GAS FIRES

9 November, 2018

Energy saving is possible no matter the requirements image

ENERGY SAVING IS POSSIBLE NO MATTER THE REQUIREMENTS

12 December, 2018

How you can help your lower income customers stay efficient image

HOW YOU CAN HELP YOUR LOWER INCOME CUSTOMERS STAY EFFICIENT

10 December, 2018

Choosing the right boiler manufacturer for you and your customers image

CHOOSING THE RIGHT BOILER MANUFACTURER FOR YOU AND YOUR CUSTOMERS

23 October, 2018

British Gas to pay out £2.65m after overcharging customers image

BRITISH GAS TO PAY OUT £2.65M AFTER OVERCHARGING CUSTOMERS

29 August, 2018

Worcester Bosch launches augmented reality app for installers image

WORCESTER BOSCH LAUNCHES AUGMENTED REALITY APP FOR INSTALLERS

28 August, 2018

Baxi opens satellite training centre in Birmingham image

BAXI OPENS SATELLITE TRAINING CENTRE IN BIRMINGHAM

14 August, 2018

The unexpected benefits of smart controls for your customers image

THE UNEXPECTED BENEFITS OF SMART CONTROLS FOR YOUR CUSTOMERS

12 July, 2018

Business fined for illegal gas cylinder filling image

BUSINESS FINED FOR ILLEGAL GAS CYLINDER FILLING

11 July, 2018

Merseyside plumbing firm wins franchisee award image

MERSEYSIDE PLUMBING FIRM WINS FRANCHISEE AWARD

2 July, 2018

What does GDPR mean for you? image

WHAT DOES GDPR MEAN FOR YOU?

5 June, 2018

Pimlico Plumbers £100,000 investment arms engineers with iPads image

PIMLICO PLUMBERS £100,000 INVESTMENT ARMS ENGINEERS WITH IPADS

30 May, 2018

ADEY launches new installer loyalty scheme image

ADEY LAUNCHES NEW INSTALLER LOYALTY SCHEME

25 May, 2018

UK tradespeople doing unpaid work every day, says CORGI HomePlan image

UK TRADESPEOPLE DOING UNPAID WORK EVERY DAY, SAYS CORGI HOMEPLAN

17 May, 2018

Expertise on hand to support installers image

EXPERTISE ON HAND TO SUPPORT INSTALLERS

1 May, 2018

Graham Plumbers' Merchant to update its loyalty scheme image

GRAHAM PLUMBERS' MERCHANT TO UPDATE ITS LOYALTY SCHEME

9 April, 2018

E.ON and HomeServe launch discounted boiler and central heating care offer image

E.ON AND HOMESERVE LAUNCH DISCOUNTED BOILER AND CENTRAL HEATING CARE OFFER

15 March, 2018

Ways to build your business on the cheap image

WAYS TO BUILD YOUR BUSINESS ON THE CHEAP

27 February, 2018

British Gas parent company Centrica to cut 4,000 jobs image

BRITISH GAS PARENT COMPANY CENTRICA TO CUT 4,000 JOBS

22 February, 2018

New partnership to offer cashflow solution for SIG customers image

NEW PARTNERSHIP TO OFFER CASHFLOW SOLUTION FOR SIG CUSTOMERS

15 February, 2018

Forging a good customer relationship image

FORGING A GOOD CUSTOMER RELATIONSHIP

4 January, 2018

Five ways to leverage Instagram for your business image

FIVE WAYS TO LEVERAGE INSTAGRAM FOR YOUR BUSINESS

5 December, 2017

Bassetts splashes out £2 million across branch network image

BASSETTS SPLASHES OUT £2 MILLION ACROSS BRANCH NETWORK

5 December, 2017

Ideal Commercial announces free commissioning offer image

IDEAL COMMERCIAL ANNOUNCES FREE COMMISSIONING OFFER

29 November, 2017

Wolseley launches new customer feedback platform image

WOLSELEY LAUNCHES NEW CUSTOMER FEEDBACK PLATFORM

23 November, 2017

Salamander awarded Quiet Mark Award image

SALAMANDER AWARDED QUIET MARK AWARD

17 November, 2017

Scam heating company shut down image

SCAM HEATING COMPANY SHUT DOWN

14 November, 2017

Heat network data can bring new business image

HEAT NETWORK DATA CAN BRING NEW BUSINESS

24 October, 2017

Sentinel expands management with a new appointment image

SENTINEL EXPANDS MANAGEMENT WITH A NEW APPOINTMENT

20 October, 2017

New extended warranty gives further peace of mind image

NEW EXTENDED WARRANTY GIVES FURTHER PEACE OF MIND

18 October, 2017

Pure Boilers sees over 400% increase in sales image

PURE BOILERS SEES OVER 400% INCREASE IN SALES

18 October, 2017

Specflue's eight-point winter plan image

SPECFLUE'S EIGHT-POINT WINTER PLAN

18 October, 2017

Rock up and rock out on holiday with Graham image

ROCK UP AND ROCK OUT ON HOLIDAY WITH GRAHAM

18 October, 2017

Heating Oil Trade Association launch cold weather priority initiative to tackle winter deaths image

HEATING OIL TRADE ASSOCIATION LAUNCH COLD WEATHER PRIORITY INITIATIVE TO TACKLE WINTER DEATHS

18 October, 2017

Online fitted boiler business launches to mixed installer response image

ONLINE FITTED BOILER BUSINESS LAUNCHES TO MIXED INSTALLER RESPONSE

12 October, 2017

Ideal Commercial prepares for upcoming ErP regulations image

IDEAL COMMERCIAL PREPARES FOR UPCOMING ERP REGULATIONS

11 October, 2017

Robert Bosch UK Holdings acquires a minority share in BOXT image

ROBERT BOSCH UK HOLDINGS ACQUIRES A MINORITY SHARE IN BOXT

6 October, 2017

A PHEXcellent two days in Manchester image

A PHEXCELLENT TWO DAYS IN MANCHESTER

6 October, 2017

New financial protection for BiKBBI members and its customers image

NEW FINANCIAL PROTECTION FOR BIKBBI MEMBERS AND ITS CUSTOMERS

5 October, 2017

Selco gives tadespeople a chance to embrace digital era image

SELCO GIVES TADESPEOPLE A CHANCE TO EMBRACE DIGITAL ERA

29 September, 2017

Devil in the details image

DEVIL IN THE DETAILS

31 August, 2017

Baxi shortlisted in UK Customer Experience Awards 2017 image

BAXI SHORTLISTED IN UK CUSTOMER EXPERIENCE AWARDS 2017

30 August, 2017

Tradespeople to be offered bad tea protection image

TRADESPEOPLE TO BE OFFERED BAD TEA PROTECTION

17 August, 2017

Firebird and Happy Energy partner up for ECO Scheme image

FIREBIRD AND HAPPY ENERGY PARTNER UP FOR ECO SCHEME

10 August, 2017

How has the Internet changed the plumbing industry? image

HOW HAS THE INTERNET CHANGED THE PLUMBING INDUSTRY?

4 August, 2017

Honeywell Home Safety urges installers to spread the word on CO safety image

HONEYWELL HOME SAFETY URGES INSTALLERS TO SPREAD THE WORD ON CO SAFETY

3 August, 2017

Wickes launches new TradePro loyalty programme image

WICKES LAUNCHES NEW TRADEPRO LOYALTY PROGRAMME

1 August, 2017

Industry companies back new tradespeople comparison service image

INDUSTRY COMPANIES BACK NEW TRADESPEOPLE COMPARISON SERVICE

26 July, 2017

Heatrae Sadia launches 'Find An Installer' tool image

HEATRAE SADIA LAUNCHES 'FIND AN INSTALLER' TOOL

4 July, 2017

ADEY celebrates winning Queen’s Award with giveaway image

ADEY CELEBRATES WINNING QUEEN’S AWARD WITH GIVEAWAY

27 June, 2017

'Customers put price first', says new study image

'CUSTOMERS PUT PRICE FIRST', SAYS NEW STUDY

25 June, 2017

Plumb Center hits 50 bathroom showrooms image

PLUMB CENTER HITS 50 BATHROOM SHOWROOMS

22 June, 2017

Climate Center to stock R448A nationwide image

CLIMATE CENTER TO STOCK R448A NATIONWIDE

5 June, 2017

Five things you should be telling your customers about alarms image

FIVE THINGS YOU SHOULD BE TELLING YOUR CUSTOMERS ABOUT ALARMS

2 June, 2017

Tradespeople lift the lid on cowboy customers image

TRADESPEOPLE LIFT THE LID ON COWBOY CUSTOMERS

1 June, 2017

“Extending the gas network provides a cost effective way to tackle fuel poverty,” says Mike Foster of EUA image

“EXTENDING THE GAS NETWORK PROVIDES A COST EFFECTIVE WAY TO TACKLE FUEL POVERTY,” SAYS MIKE FOSTER OF EUA

1 June, 2017

Grant launches G-CERT scheme image

GRANT LAUNCHES G-CERT SCHEME

1 June, 2017

Water saving: the facts installers need to know image

WATER SAVING: THE FACTS INSTALLERS NEED TO KNOW

16 May, 2017

New videos offer underfloor advice image

NEW VIDEOS OFFER UNDERFLOOR ADVICE

16 May, 2017

30 years of Altecnic image

30 YEARS OF ALTECNIC

27 April, 2017

Flame Heating Spares launches app image

FLAME HEATING SPARES LAUNCHES APP

25 April, 2017

Baxi launches dedicated NEST training image

BAXI LAUNCHES DEDICATED NEST TRAINING

19 April, 2017

Promote quality to boost efficiency image

PROMOTE QUALITY TO BOOST EFFICIENCY

11 April, 2017

Baxi to open two new training centres image

BAXI TO OPEN TWO NEW TRAINING CENTRES

22 March, 2017

How to powerflush video from Sentinel image

HOW TO POWERFLUSH VIDEO FROM SENTINEL

6 March, 2017

Year round boiler efficiency with Alpha’s Boilercare plans image

YEAR ROUND BOILER EFFICIENCY WITH ALPHA’S BOILERCARE PLANS

20 February, 2017

Ofgem announces prepayment price cap image

OFGEM ANNOUNCES PREPAYMENT PRICE CAP

9 February, 2017

Screwfix opens 500th store image

SCREWFIX OPENS 500TH STORE

9 February, 2017

Graham customers celebrate holiday wins image

GRAHAM CUSTOMERS CELEBRATE HOLIDAY WINS

25 January, 2017

Installing the best customer service image

INSTALLING THE BEST CUSTOMER SERVICE

25 January, 2017

Couple leads UK consumer fight against Big Six energy firms image

COUPLE LEADS UK CONSUMER FIGHT AGAINST BIG SIX ENERGY FIRMS

16 January, 2017

Worcester releases technical video guides image

WORCESTER RELEASES TECHNICAL VIDEO GUIDES

14 December, 2016

Plumb, Parts and Drain Center extends Christmas opening hours image

PLUMB, PARTS AND DRAIN CENTER EXTENDS CHRISTMAS OPENING HOURS

13 December, 2016

Plumb and Parts branches get smarter with nationwide tour image

PLUMB AND PARTS BRANCHES GET SMARTER WITH NATIONWIDE TOUR

3 November, 2016

Online course advises installers on business contracts image

ONLINE COURSE ADVISES INSTALLERS ON BUSINESS CONTRACTS

12 September, 2016

UK tradespeople are quoting for more work than 12 months ago image

UK TRADESPEOPLE ARE QUOTING FOR MORE WORK THAN 12 MONTHS AGO

6 September, 2016

‘Hans On’ Day in London 2016 image

‘HANS ON’ DAY IN LONDON 2016

28 July, 2016

‘Hans On’ day in London 2016 image

‘HANS ON’ DAY IN LONDON 2016

28 July, 2016

Plumbers could be missing out on business due to poor online presence image

PLUMBERS COULD BE MISSING OUT ON BUSINESS DUE TO POOR ONLINE PRESENCE

20 July, 2016

How to start a trade blog to promote your business image

HOW TO START A TRADE BLOG TO PROMOTE YOUR BUSINESS

14 July, 2016

Milo to the rescue image

MILO TO THE RESCUE

11 July, 2016

QRL opens permanent stand at London’s Building Centre image

QRL OPENS PERMANENT STAND AT LONDON’S BUILDING CENTRE

9 May, 2016

City Plumbing Supplies improves support to customers through new website image

CITY PLUMBING SUPPLIES IMPROVES SUPPORT TO CUSTOMERS THROUGH NEW WEBSITE

6 May, 2016

HomeServe hosts recruitment open days to fill around 100 roles image

HOMESERVE HOSTS RECRUITMENT OPEN DAYS TO FILL AROUND 100 ROLES

26 April, 2016

Plumbers still key to purchasing decisions image

PLUMBERS STILL KEY TO PURCHASING DECISIONS

19 April, 2016

Getting the most out of social media image

GETTING THE MOST OUT OF SOCIAL MEDIA

7 April, 2016

Are you Britain's Top Tradesperson? image

ARE YOU BRITAIN'S TOP TRADESPERSON?

5 April, 2016

New collaborations to boost consumer protection for gas customers image

NEW COLLABORATIONS TO BOOST CONSUMER PROTECTION FOR GAS CUSTOMERS

23 March, 2016

Approved plumbers are helping customers save water, energy and money, says WaterSafe image

APPROVED PLUMBERS ARE HELPING CUSTOMERS SAVE WATER, ENERGY AND MONEY, SAYS WATERSAFE

23 March, 2016

Energy inquiry must deliver as customers miss out on savings image

ENERGY INQUIRY MUST DELIVER AS CUSTOMERS MISS OUT ON SAVINGS

4 March, 2016

The Apprentice Winner 2015, Joseph Valente, adopts BigChange technology to spring board growth image

THE APPRENTICE WINNER 2015, JOSEPH VALENTE, ADOPTS BIGCHANGE TECHNOLOGY TO SPRING BOARD GROWTH

1 March, 2016

Animated guides for installers image

ANIMATED GUIDES FOR INSTALLERS

5 February, 2016

SEO can help improve your online presence image

SEO CAN HELP IMPROVE YOUR ONLINE PRESENCE

29 January, 2016

Pump House acquired by DiversiTech image

PUMP HOUSE ACQUIRED BY DIVERSITECH

26 January, 2016

Tradespeople challenge negative stereotypes image

TRADESPEOPLE CHALLENGE NEGATIVE STEREOTYPES

8 January, 2016

SNIPEF names its Business of the Year image

SNIPEF NAMES ITS BUSINESS OF THE YEAR

30 November, 2015

Heat Trust launched to address customer complaints image

HEAT TRUST LAUNCHED TO ADDRESS CUSTOMER COMPLAINTS

25 November, 2015

BOOST YOUR BRAND

23 October, 2015

Small businesses are missing out on benefits of having a strong website, study finds image

SMALL BUSINESSES ARE MISSING OUT ON BENEFITS OF HAVING A STRONG WEBSITE, STUDY FINDS

16 October, 2015

Graham requests help in search for 'customer hero' employee image

GRAHAM REQUESTS HELP IN SEARCH FOR 'CUSTOMER HERO' EMPLOYEE

29 September, 2015

Installers encouraged to promote safety messages to customers this Gas Safety Week image

INSTALLERS ENCOURAGED TO PROMOTE SAFETY MESSAGES TO CUSTOMERS THIS GAS SAFETY WEEK

25 August, 2015

One in twenty-five homeowners class themselves as 'rogue', according to survey image

ONE IN TWENTY-FIVE HOMEOWNERS CLASS THEMSELVES AS 'ROGUE', ACCORDING TO SURVEY

18 August, 2015

Provisional findings from energy market investigation suggest customers could save £160 by switching provider image

PROVISIONAL FINDINGS FROM ENERGY MARKET INVESTIGATION SUGGEST CUSTOMERS COULD SAVE £160 BY SWITCHING PROVIDER

9 July, 2015

Customers prefer 'word of mouth' to searching online image

CUSTOMERS PREFER 'WORD OF MOUTH' TO SEARCHING ONLINE

1 July, 2015

New Home Improvement Guarantee Scheme 'offers installers peace of mind' image

NEW HOME IMPROVEMENT GUARANTEE SCHEME 'OFFERS INSTALLERS PEACE OF MIND'

24 June, 2015

Making payment as easy as possible image

MAKING PAYMENT AS EASY AS POSSIBLE

12 June, 2015

Smart to switch image

SMART TO SWITCH

11 June, 2015

Here comes the rain again image

HERE COMES THE RAIN AGAIN

11 June, 2015

Vaillant offers business boost to advance installers image

VAILLANT OFFERS BUSINESS BOOST TO ADVANCE INSTALLERS

9 June, 2015

How to sell a smart thermostat in five easy steps image

HOW TO SELL A SMART THERMOSTAT IN FIVE EASY STEPS

3 June, 2015

Black is the new Chrome for Zip HydroTap image

BLACK IS THE NEW CHROME FOR ZIP HYDROTAP

28 May, 2015

Top six LPG myths busted image

TOP SIX LPG MYTHS BUSTED

19 May, 2015

Plumbase presents competition winner with £12,000 van image

PLUMBASE PRESENTS COMPETITION WINNER WITH £12,000 VAN

17 April, 2015

Five ways to boost customer loyalty image

FIVE WAYS TO BOOST CUSTOMER LOYALTY

15 April, 2015

E.ON pays over £7 million penalty to Citizens Advice after overcharging customers image

E.ON PAYS OVER £7 MILLION PENALTY TO CITIZENS ADVICE AFTER OVERCHARGING CUSTOMERS

7 April, 2015

Bury bad jobs with Inta’s new Bodger’s Plate image

BURY BAD JOBS WITH INTA’S NEW BODGER’S PLATE

1 April, 2015

Government campaign highlights risks to offline construction businesses image

GOVERNMENT CAMPAIGN HIGHLIGHTS RISKS TO OFFLINE CONSTRUCTION BUSINESSES

27 March, 2015

Plumbfix to offer Sunday deliveries image

PLUMBFIX TO OFFER SUNDAY DELIVERIES

25 March, 2015

Travis Perkins transforms its plumbing and heating division image

TRAVIS PERKINS TRANSFORMS ITS PLUMBING AND HEATING DIVISION

18 March, 2015

Customers urged to avoid rogue plumbers on World Plumbing day image

CUSTOMERS URGED TO AVOID ROGUE PLUMBERS ON WORLD PLUMBING DAY

11 March, 2015

Flame increases offer to heating engineers image

FLAME INCREASES OFFER TO HEATING ENGINEERS

13 February, 2015

E.ON reduces standard gas price by 3.5% image

E.ON REDUCES STANDARD GAS PRICE BY 3.5%

13 January, 2015

Installers are missing out on added business opportunities says survey image

INSTALLERS ARE MISSING OUT ON ADDED BUSINESS OPPORTUNITIES SAYS SURVEY

5 January, 2015

Profiting from solar PV image

PROFITING FROM SOLAR PV

16 September, 2014

Building up bathroom business image

BUILDING UP BATHROOM BUSINESS

16 September, 2014

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